“During this extraordinary period, it is clear that software, as the most malleable tool ever created, has a huge role to play in all industries and around the world. Our responsibility is to make sure that the tools we provide are up to par. ~ Satya Nadella, CEO of Microsoft.
These are unprecedented times. The COVID-19 pandemic has impacted the lives of millions of people around the world and has changed the way we do routine things. People all over the world rely on technology to stay connected, get the help they need, study, work and play – all from a distance.
Here is an overview of how Microsoft (MSFT) supports the needs of people in COVID-19.
To fight the coronavirus pandemic, social distancing is followed worldwide with bans imposed in many places. Homework (FMH) is becoming the new standard. With millions of people confined to their homes, Microsoft has seen an increase in the use of services such as Microsoft Teams, Windows Virtual Desktop and Power BI, which help and support remote connection and work.
Microsoft Teams (a service that allows you to chat, meet, call and collaborate in one place) has seen a strong increase in its use. According to the data, teams saw an increase of 12 million users in one week in March, bringing the number of daily users to more than 44 million by the end of March 2020, a jump from 20 million. daily users in November 2019.
In Italy, one of the hardest hit countries in Europe, the number of teams calling and meeting with monthly users increased by 775% over a period of one month. Currently, 93 Fortune 100 companies use Microsoft teams, including Ernst & Young, SAP, Pfizer, Continental AG and Accenture. Microsoft Teams is using artificial intelligence (AI) to introduce new features and improve the capabilities that facilitate collaboration and communication for professionals to ensure increased productivity, even when the world goes to work remotely.
The demand comes not only from businesses, but from a variety of sectors, such as doctors who interact with patients or schools and universities, are accelerating distance learning programs.
Jared Spataro, vice president of Microsoft 365, said, “It is very clear that enabling remote working is more important than ever and will continue to have lasting value beyond the epidemic of COVID-19. We are committed to creating tools that help organizations, teams and individuals stay productive and connected even when they need to work separately. “
Skype, Power BI, Games
Consistent with these trends, use of Microsoft Skype has increased significantly, with 40 million people using it daily, up 70% from month to month. There has been a 220% increase in Skype-to-Skype call minutes from month to month. Skype now has a new feature called “Meet Now” to facilitate online meetings.
Meanwhile, the use of Windows Virtual Desktop has increased by more than 3 times while the use of public Power BI by governments of all countries to share COVID-19 dashboards with citizens has increased by 42 % In a week. For example, the Washington State Department of Health (DOH) has published several interactive Power BI data dashboards.
With millions of people at home, the demand for games has exploded exponentially. Phil Spencer, Xbox chief, said, “I have said before that I believe the game has a unique power to bring people together, to entertain, to inspire and connect us, and I think it’s even more true in these unique circumstances. ” To engage children at home, a new education category in the Minecraft market has recently been added.
Microsoft is giving medical researchers the computing power they need. Microsoft is part of the “COVID-19 High Performance Computing Consortium” launched by the White House “to provide COVID-19 researchers around the world with access to the world’s most powerful high performance computing resources that can dramatically speed up the pace of scientific discoveries in the fight to stop the virus. “
In addition, Microsoft and Adaptive Biotechnologies Corporation (ADPT) are leveraging their existing partnership to map adaptive immune responses at the large population level to study COVID-19 using large-scale machine learning. .
Chad Robins, CEO of Adaptive Biotechnologies, believes that “immune response data can help solve two of the main challenges we face in the current diagnostic paradigm: detecting the virus in infected people who do not have symptoms and improving the sorting of newly diagnosed patients. Finding the right immune response signature can also advance solutions to treat and prevent the disease. “
Microsoft’s Healthcare Bot service supports COVID-19 front-line facilities. The service allows healthcare facilities to create and deploy virtual healthcare assistants and AI-based chatbots. It was launched in 2019 and was originally designed to support common virtual health assistant scenarios.
However, as the coronavirus pandemic began to overwhelm health systems around the world, many health institutes in the United States, Europe and the Middle East used the tool.
While these services do not replace medical staff, they certainly help relieve the pressure by answering questions, providing the right information and protocols, as well as screening patients for possible COVID-19 infection.
“Since March, healthcare organizations have created 1,230 COVID-19 self-assessment bots based on the Microsoft Healthcare bot service, reaching 18 million people and serving more than 160 million messages.”
The record demand for services currently observed will gradually decrease in the post-COVID-19 period. However, this will leave a lasting impact. As the world lives and learns together through this pandemic, the technology that enables our lives in multiple ways will witness wider adoption and become part of the new normal in the near future.
Disclaimer: The author has no position on the stocks mentioned. Investors should view the above information not as a de facto recommendation, but as an idea to explore further. The report has been carefully prepared, and any exclusion or error in the reports is not intentional.
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